Frequently Asked Questions
Everything you need to know about your Radioddity experience.
What is the typical shipping time for my order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international delivery times vary depending on the destination and local customs processing.
Do Radioddity products come with a warranty?
Yes, all our radio equipment and accessories come with a standard 12-month limited warranty that covers manufacturing defects. We also offer extended warranty options for select models.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging and condition within 30 days of receipt for a full refund.
Are your radios FCC certified?
Most of our amateur and commercial radios are FCC certified. Specific certification details can be found on individual product pages under the technical specifications section.
How can I update the firmware on my device?
Firmware updates and programming software are available for free in our Download Center. Simply search for your model number to find the latest drivers and step-by-step installation guides.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.